الشروط

تاريخ السريان: 16 أكتوبر 2024

1. شروط الشحن:

• يتم شحن الطلبات في فترة تصل إلى سبعة أيام عمل، اعتمادًا على الظروف المتعلقة بالمحافظة التي يتم الشحن إليها.

2. إشعار التأخير:

• في حالة حدوث أي تأخير، سنتواصل مع العميل لإبلاغه بالوضع.

3. التعامل مع التأخيرات:

• إذا تأخرت الشحنة، سنقدم للعميل خيارات تعويض مناسبة، مثل خصم أو قسيمة يمكن استخدامها للطلب التالي.

4. سياسة الإرجاع:

• يحق للعملاء إعادة المنتج خلال 14 يومًا من تاريخ الاستلام، بشرط أن يكون المنتج في حالته الأصلية وغير مستخدم.

5. إقرار بعدم التقاضي:

• من خلال تقديم الطلب، يوافق العميل على أن أي مشكلات تتعلق بالشحن أو الإرجاع ستتم معالجتها من خلال قنوات الاتصال المناسبة، ويفهم أنه من الأفضل دائمًا السعي لحل الأمور بشكل إيجابي

6. تحديثات السياسة:

• تحتفظ الشركة بالحق في تعديل سياسات الشحن والإرجاع في أي وقت. سيتم إبلاغ العملاء بالتغييرات عبر البريد الإلكتروني أو على موقعنا الإلكتروني.

تاريخ السريان: 16 أكتوبر 2024

Return and Exchange Policy

1. Return Period:
   • Customers can return products within 14 days from the date of receipt.
2. Product Condition:
   • The product must be in its original condition, unused, and with all accessories and original packaging.
3. Return Process:
   • To initiate a return, customers must contact customer service to obtain a return number and return instructions.
4. Shipping Costs:
   • Customers are responsible for the shipping costs to return the product, unless the product is damaged or incorrect.
5. Product Exchange:
   • In the case of exchanging a product for another, the customer must follow the same return procedures, and the product must be in good condition.
6. Refund:
   • Refund requests will be processed within 7 business days after receiving the returned product. The refund will be issued using the original payment method.
7. Exclusions:
   • Some products may not be eligible for return, such as health tools that have been used or opened, or discounted items.
8. Warranties:
   • Any product that comes with a specific warranty can be returned according to the defined warranty terms.

تاريخ السريان: 16 أكتوبر 2024

1. Ownership:
   • All content on the site, including text, images, graphics, logos, and the site design, is the exclusive property of our site or its respective owners.
2. Copyright:
   • All materials on the site are protected by copyright laws. Copying, distributing, or reproducing any content from the site without prior written permission is prohibited.
3. Use of Content:
   • You are permitted to use the content on the site for personal and non-commercial purposes only. You must not use any content in a way that infringes on the intellectual property rights of others.
4. Trademarks:
   • All trademarks and logos used on the site are the property of their respective owners. Use of these trademarks without prior permission from the owners is prohibited.
5. Reporting Intellectual Property Infringements:
   • If you believe that your intellectual property rights have been infringed by content on the site, please contact us immediately to file a complaint.

تاريخ السريان: 16 أكتوبر 2024

1. Limited Liability:
   • The site and its owners are not liable for any direct or indirect, special, or consequential damages that may arise from your use of the site or inability to use it, including but not limited to damages resulting from loss of profits, data, or any other losses.
2. Limited Warranties:
   • The site and its content are provided "as is" and "as available" without any warranties, either express or implied, including, but not limited to, warranties of merchantability or fitness for a particular purpose.
3. Legal Obligations:
   • In the event of any legal liability, the site's liability is limited to the maximum extent permitted by law, and with respect to the products sold, it shall not exceed the price of the product paid.
4. Exclusions:
   • These limitations do not include any liability arising from negligence or illegal conduct by the site or its employees, or any situations where liability cannot be excluded under applicable laws.
5. Changes to Terms:
   • The site management reserves the right to modify or change these liabilities at any time, and users should review these terms regularly.

تاريخ السريان: 16 أكتوبر 2024

1. Accepted Payment Methods:
   • We accept payments through several methods, including:
     • Credit cards (Visa, MasterCard)
     • Debit cards
     • Electronic payment services (such as PayPal)
     • Direct bank transfers
     • Cash on delivery (if available)
2. Payment Process:
   • After selecting products and adding them to the shopping cart, the customer must follow the payment steps to complete the purchase.
   • The customer will be directed to the payment page where they need to enter the required payment information.
3. Security and Protection:
   • We use modern encryption technologies (such as SSL) to protect your payment information.
   • All payments are processed through secure and reliable payment gateways.
4. Fee Collection:
   • The total amount will be deducted from the customer’s account at the time of order confirmation.
   • If there are additional fees (such as shipping or taxes), they will be clarified before completing the payment process.
5. Order Cancellation:
   • If the customer decides to cancel the order after payment, they must contact us within 24 hours. After that, a refund may not be possible if the order has been shipped.
6. Returns and Refunds:
   • In the case of a return, the amount will be refunded using the same payment method used for the purchase, according to the applicable return policy.
7. Payment Confirmation:
   • After completing the payment process, a confirmation email will be sent to the customer containing the order details and the amount paid.
8. Payment Errors:
   • In case of any errors in processing the payment, the customer should contact customer service as soon as possible.
9. Minimum Order Amount:
   • A minimum order amount may be set for some payment methods, and the customer should review the applicable payment terms.
10. Changes to Payment Terms:
    • We reserve the right to modify the payment terms at any time. Customers will be notified of changes via email or through notifications on the website.

تاريخ السريان: 16 أكتوبر 2024

1. Acceptance of Terms:
   • By using the website, you agree to comply with these terms and conditions. If you do not agree, please do not use the site.
2. Registration:
   • You may be required to create an account to make purchases. You must provide accurate and complete information and update it as necessary.
3. Use of the Site:
   • You are permitted to use the site for legal purposes only. Use of the site in any way that may harm it or any other person is prohibited.
4. Intellectual Property:
   • All content on the site, including text, images, and logos, is the property of our site or its respective owners. Copying or distributing content without prior permission is prohibited.
5. Liability:
   • The site is not responsible for any damages that may result from the use or inability to use the site, including direct or indirect damages.
6. Changes to Terms:
   • We reserve the right to modify these terms at any time. Users will be notified of changes via email or through notifications on the site.
7. External Links:
   • The site may contain links to other websites. We are not responsible for the content or privacy policies of these sites.
8. Governing Laws:
   • These terms are governed by the laws of [your country or region]. Any disputes arising from the use of the site will be resolved in the competent courts.
9. Contact:
   • If you have any questions regarding these terms, you can contact us using the contact information available on the site.

Notes

• Users should read these terms carefully before using the site to ensure they fully understand all provisions.