Privacy Policy

Privacy Policy for Alrefaay

Effective Date: October 16, 2024

At Alrefaay, we are committed to protecting your privacy and personal data. This policy outlines how we collect, use, and safeguard the information we obtain from you when you visit our site or use our services.

1. Information We Collect

• Personal Information: Such as name, email address, phone number, shipping address, and payment information.
• Non-Personal Information: Such as browsing data, device type, operating system, and pages visited.

2. How We Use Information

We use the information we collect for various purposes, including:

• Processing orders and completing purchases.
• Improving our services and user experience.
• Sending updates about orders, special offers, and other relevant information.
• Communicating with you for support and responding to inquiries.

3. Information Protection

We implement a range of security measures to protect your personal information. These measures include:

• Encrypting data during transmission using HTTPS protocols.
• Limiting access to personal information to authorized personnel only.

4. Information Sharing

We will not sell or rent your personal information to third parties. We may share information with:

• Service providers who assist us in operating the site or delivering services (such as shipping companies and payment processors).
• If required by law or to protect our rights.

5. User Rights

You have certain rights regarding your personal information, including:

• Right to Access: You may request a copy of the information we have about you.
• Right to Rectification: You may request correction of any inaccurate information.
• Right to Erasure: You may request deletion of your personal information, provided there are no legal obligations preventing this.

6. Changes to the Privacy Policy

We reserve the right to update this privacy policy. We will notify you of any significant changes via email or through a notice on the site.

7. Contact Us

If you have any questions regarding this privacy policy or our practices, you can contact us at:

• Email: alrefaayegy@gmail.com
• Phone: +201126357072
• Address: Mokattam, Al-Hadaba Al-Wostaa, Fifth District, Street 44, 6458 in front of Bim Market